2012 has been a difficult time for us. As a small business, when things happen in staff’s personal lives, it has a knock on effect on the business. Unfortunately this has occurred during 2012 and our customer service has suffered.We apologise if you’ve been affected. We’re still getting everything up to date for a new start in 2013.
We’ve now got a new member in the office team, Maggie Robinson, who will be processing orders and answering queries most days of the week. Maggie is a Mum of 2 and is excited about joining the team and doing something new in between school runs! T-J will remain the main bra fitter to answer your queries, although the growing Bra Lady team will be called upon as they all have different specialisms.
The home bra fitting service is expected to extend across more areas, (currently Preston & Central Lancashire, Wigan and Manchester, Surrey and West Sussex, Brighton & Shoreham by Sea, Cambridge, and coming soon, West Midlands), as more franchisees are trained and start their own business. We’re also very excited to be supporting breastfeeding support groups in Preston and Leyland and Wakefield and our own bra fitters in Grantham via the BreastMates breastfeeding group.
We’re looking forward to some new styles from our suppliers, with a new innovation from Royce which we’re looking forward to fitting with (February), and new styles from Lorna Drew and HOTmilk Lingerie which we’re sure you’ll love this year.
We’re looking at increasing our ranges, as always, to support more women during pregnancy and breastfeeding, and beyond. If there are styles, or products you’d like to see us stock, please let us know.
We’re excited about re-introducing our pregnancy and breastfeeding diaries which we know many women found so helpful. If you’d like to write about your experiences for us to share with others please email [email protected], or tweet us @bras4mums
We wish you and your family a happy, and more importantly a healthy year ahead. We’re committed to Supporting You…through pregnancy and beyond.
If you’d like to know more, the Support4Women blog addresses the issues of Priorities in a person’s life, and the nightmare a small business can be part of whilst continuing to trade. We welcome your comments on personal and business issues via the blogs or emails.