Delivery and Returns

Pricing and Taxes

All prices on the website, and shown in your shopping basket are listed including UK VAT of 20%.

Delivery

bras4mums aim to despatch all orders within 7 days of receipt, although the current rate is that 95% of orders are despatched within 24 hours. All orders are processed in date and time order.

All parcels are sent 1st Class and DO NOT NEED a signature. You are likely to receive your order within 2 days of despatch. You can check your order status by logging into your account. Standard price is £3.95

Overseas goods are sent INTERNATIONAL SIGNED FOR via Royal Mail, so a signature will be required. FedEx Deliveries can be arranged and will be charged at cost. Please send an email, or ring us about this. Europe – £10.00, Rest of World – £18.00 for a maximum of 4 items. Additional costing will be incurred over 4 items and will be charged by weight.

Refunds and Exchanges

As part of my service I am happy to exchange garments as many times as it takes for you to feel satisfied with the fit – but this is conditional upon goods being returned unworn other than for the purpose of trying them on to check the fit. I am available to help you with fitting, please contact me to ask for bra fitting help – it may be a different style would suit you better, rather than just a different size. I will only send items out once I have received the unwanted goods back. If you would prefer me to send items out immediately, a payment will be asked for, which will be refunded once the other goods have arrived back.

I hope that you can return any unwanted items as soon as you can, but I do allow up to 30 days to return items, as I know that sometimes unexpected things happen more often during pregnancy and soon after you’ve had a baby – so I do try and make my service as accommodating as possible! If you have any queries, please don’t hesitate to contact me . After this time, if the goods are returned in a saleable new condition, I will issue you with a credit note. This will be valid for any bras4mums items.

I will refund your money without question if goods are returned in their original condition and carefully packed. This does not affect your statutory rights. I regret that postage, packing and insurance cannot be refunded.

Please complete the return/exchange form included with your order and enclose in your package. Please also obtain a certificate of posting from the post office when returning goods as I cannot be held responsible for parcels lost on return. The Freepost address is:

FREEPOST
RTJX-JKAE-EGLH
59 Long Lane
Willingham
Cambridge
CB24 5LD